Official Postponement Announcement and  Ticket Information

FAQ’s

Q: What are the exact dates for Ever After Music Festival 2021?

A: The official dates for EAMF21 have yet to be announced, however the festival will take place in June, 2021. Follow our social media platforms or visit www.everafterfest.com for updates on the exact weekend. 

Q: Are refunds available for my Ever After Music Festival 2020 tickets?

A: Ticket holders will have the option to either transfer their purchased tickets to EAMF21 or EAMF22, or repurpose their ticket. There is no action required for the rollover at this time; our customer service team will be in touch with more information. Those who are unable to join us for either upcoming edition will be given the option to repurpose their purchased ticket. EAMF will facilitate the resale of EAMF20 tickets for EAMF21 via our ticketing system in an effort to provide a refund to the original purchaser. The timeline for this is as stated on our official announcement post.

Q: Are refunds available for my Ever After Music Festival 2020 camping or hotel packages?

A: Camping and hotel packages will be eligible for transfer to 2021 or 2022 as well as repurposing. This will be facilitated by Unity Travel.   

Q: If I am unable to make Ever After Music Festival 2021 or 2022 can I have a refund for my Ever After Music Festival 2020 tickets?

A: Ticket holders that are unable to attend the festival in 2021 or 2022 will have the option to repurpose their tickets. The festival will facilitate the resale of previously purchased tickets in an effort to refund the money to the original purchaser. Details will be provided by our customer service team.

Q: Will the Ever After Music Festival 2021 line up be the same as Ever After Music Festival 2020?

A: Festival attendees can expect a lineup that is comparable to the lineup for 2020, with some exciting new additions and elevated production. Stay tuned! 

Q: Can I transfer my Ever After Music Festival 2020 ticket to someone else?

A: Yes, ticket holders will have the option to transfer their ticket(s) to another person through the customer service team or a trusted third-party service like Ticketswap. 

Q:If I purchased a payment plan then how can I decide which year my tickets will be valid for?

A: If you purchased a payment plan you are still eligible to transfer your ticket to 2021 or 2022. Our customer service team will be in touch with options for transferring.

Q: What does “repurposing” a ticket mean? How do you select this option?

A: When a ticket holder chooses to repurpose their ticket they will allow the resale of the ticket to be facilitated by EAMF to a new purchaser for EAMF21. Following the resale of the ticket, the previous ticket holder will receive a refund for the entire face value of the ticket, and taxes. EAMF20 ticket holders will be able to select this option during a two-week period (August 10th-24th), if this option is not selected then tickets will automatically roll over to EAMF21.

Q: When and how will a ticket holder select their extra perk?

A: All ticket holders that choose to roll over their tickets will be able to select one extra perk for EAMF21 through a link that will be provided via email by the customer service team. Ticket holders will have until January 2021 to select a perk online. Once a perk is selected the ticket holder will be sent a unique scannable voucher to be utilized during EAMF21.

Q: The ticket(s) that I opted to repurpose didn’t end up getting sold for next year’s 2021 edition of Ever After Music Fest. What are my next steps here, and what will end up happening?

A: Those with repurposed tickets that didn’t get sold for EAMF 2021 will be contacted directly via e-mail to discuss the next steps individually. A variety of options will be available.

Q: I had originally chosen the option to repurpose my ticket, however, I’ve noticed that it still hasn’t been sold yet. Is there any possible way I’d be able to opt-out of the repurpose group at this point?

A:  Yes, you have the option to opt-out of the repurposed group at any point if it hasn’t yet been sold. Once you have made the decision to roll your ticket over to EAMF21, you will also have the option to opt-into one of the below perks, before January 2021: 

  • Free ticket to EAMF21 or EAMF22 pre-party event with early entry to the festival 
  • Free parking pass 
  • 20% discount on 1 additional 3-day festival ticket for EAMF21 
  • $30 credit for EAMF21 merchandise 
  • $25 credit food or drink voucher

Q: Does the window for repurposing tickets ever end?

A: Yes, Ever After will provide a two-week window for ticket holders to opt-into the repurposing option. In order to qualify for repurposing, ticket holders must select this option from August 10th to August 24th via showpass.

Q: Can you repurpose EAMF pre-party tickets?

A: In order to qualify to repurpose EAMF pre-party tickets, ticket holders must also have purchased (at minimum) a 1-day festival pass. Please note that should ticket holders choose to repurpose their order, they must repurpose the entire order. 

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