Q: Can I cancel my payment plan and will my initial deposit be returned?
A: Sorry, no. You cannot cancel your payment plan. But you can put your payment plan on hold by sending an email to email@example.com. Please include your name, the email you purchased the plan under and the transaction number of your purchase (found on your initial receipt from ShowPass).
Q: If I don’t feel safe to attend Ever After Music Festival 2020 then can I request a refund?
A: Unfortunately, Ever After Music Festival 2020 tickets are non-refundable. Those who have purchased a ticket for EAMF20 will have their ticket honored and will receive upgrades for the upcoming new date announcement.
Q: Are Ever After Music Festival 2020 tickets purchased through Showpass transferable to another person?
A: Yes, Ever After Music Festival 2020 tickets purchased through Showpass are transferable. Please contact firstname.lastname@example.org and they will help you complete the transfer.
Q: Where can we obtain updates and more information on Ever After Music Festival 2020?
A: Stay updated by checking this page often and following us on our Facebook page via facebook.com/everafterfest, Twitter or Instagram via @everafterfest.